Without leaving home, you can have a confidential evaluation with a Washington-licensed mental health professional. Online registries are not part of it: if the evaluation supports your need, you receive an ESA or psychiatric service dog letter addressed to Washington landlords, apartment managers, HOAs and dorms.
Start free, decide later
Answer a few questions about how you are doing, the animal that helps you and your home. After the free screening comes checkout and then the evaluation by a Washington-licensed clinician; a request that ends without a supported letter is refunded under our policy on request within 30 days of purchase.
An online questionnaire you can finish on a ferry, a bus or a lunch break.
After checkout, a clinician with a Washington license goes over your answers and joins you on video when appropriate.
A supported letter is delivered digitally; if the clinician cannot support one, the refund policy covers your plan when you ask within 30 days.
Each price below is pulled from our live checkout. Screening costs nothing; plans are purchased before the evaluation begins, and if a Washington-licensed clinician cannot support a letter, you get the whole payment back under our refund policy when you request it within 30 days of purchase. Questions? Read our FAQ page or contact us.
For Washington renters with one emotional support animal
For Evergreen State homes housing two or more emotional support animals
For Washingtonians whose dog performs trained psychiatric disability tasks
Letters issued alongside a certificate or ID card
One ESA letter, one certificate, one package
PSD letter, certificate and ID card together
From Spokane to the San Juan Islands, the same standard applies to each emotional support animal and psychiatric service dog letter.
Screening is free; buy a plan first and hear a no, and our refund policy returns it.
The Law Against Discrimination and the Human Rights Commission's housing rules cover rentals across the state. City guides add local rules; start with our Washington guide.
Two settings, two sets of rules: the rental you live in, and the stores, buses and ferries you use.
Every one of Washington's 39 counties is served by our telehealth ESA and PSD evaluations, and thirty cities also have a local guide, sorted by county.
Auburn also reaches into Pierce County, and Bothell into Snohomish County.
The Washington State Department of Health runs a free Provider Credential Search for the health professionals it credentials.
A credential number, an individual's name or a business name.
Since the March 24, 2026 system upgrade: credential details such as endorsements, and counts of open and closed enforcement cases.
For ARNP, RN and LPN credentials, the Department points to NURSYS as the primary tool.
Copies of disciplinary actions taken after July 1998 are certified by the Department of Health.
Right now a one-pet ESA housing letter costs $149 at checkout. Screening costs nothing; you buy the plan ahead of the evaluation, and our refund policy returns the full amount, on a request within 30 days, if a Washington-licensed clinician cannot support a letter.
No. WAC 162-38-100 treats a pet deposit added to the standard cleaning or damage deposit as an unfair practice; the standard deposit itself is fine when every tenant pays it.
No. RCW 49.60.040 limits service animals to trained dogs and miniature horses, but it says that definition does not apply to housing accommodations or real estate transactions.
One year after the alleged unfair practice for a real estate transaction, under RCW 49.60.230. Most other complaints under the law have a six-month deadline.
Yes. When the person knew, or should have known, that the animal does not qualify, misrepresenting it as a service animal or service animal trainee is a civil infraction under RCW 49.60.214.
Within 30 days after the rental agreement ends and the tenant moves out, the landlord must give a full refund or a written statement of the basis for keeping any part of it, under RCW 59.18.280.
For Washington readers, this is general background, current as of October 2026, and no substitute for legal advice. Statutes, rules and city ordinances get revised, and screening does not guarantee a letter. Crisis help: call or text 988, at any hour. Also worth reading: ESA rights in housing, state ESA laws compared and who we are.
Washington-licensed clinicians can tell you which letter, ESA or PSD, the support your animal gives would fit, if either.
