A Texas license you can check
Every Dallas ESA letter and psychiatric service dog letter names the clinician's Texas license, which anyone can confirm on the state board's free search.
Big D · Dallas ESA and PSD letters
ESA Letters in Dallas, Written by Texas-Licensed Clinicians
Start with our free screening questions. A Texas-licensed clinician then evaluates you over video, and when the evaluation supports your request for an ESA or PSD letter, you receive it signed and ready for a Dallas landlord, a property manager or SMU housing.
Uptown to Oak Cliff
Licensed in Texas only
Free Big D screening
Dallas, Texas
Dallas, Collin, Denton, Kaufman and Rockwall counties · 1,304,379 residents in the 2020 census
Dallas screening, no charge
Three Facets of a Dallas ESA Evaluation
Nothing is charged for the screening, and in a few minutes it shows whether an evaluation is worth booking.
- 1
Tell us what you need
Tell us what you are coping with, which animal helps and where you rent, from an Uptown apartment to an Oak Cliff house.
- 2
A Texas clinician evaluates you
After checkout your answers reach a Texas-licensed clinician, who holds your evaluation by telehealth.
- 3
Hear back from your clinician
A supported need means your signed letter is posted to your account. Otherwise the clinician explains why, and our refund policy applies.
Pricing
Transparent, One-Time Pricing for Dallas Letters
Compare the current evaluation fees, read live from our checkout. There is no charge for the Dallas screening. You pay for a plan at checkout before your evaluation, and if your clinician cannot support a letter you can request a refund under our policy within 30 days of purchase. Questions? Read our FAQ page or contact us.
ESA Housing Letter For One Pet
Clinical review for one emotional support animal and a Texas housing letter.
$149.00/ one-time
- Official ESA letter if supported
- Licensed professional review
- Valid for 1 year
- Digital copy
- Email support
- 24-48 Hour
Most Popular
ESA Housing Letter For Multiple Pets
One evaluation covering the support provided by each of your animals in a Texas home.
$159.00/ one-time
- ESA letter for multiple pets
- All approved pets on one letter
- Valid for 1 year
- Digital copy
- Priority phone and email support
- Renewal reminders
- 24-48 Hour
PSA Letter
A psychiatric service dog evaluation with a clinician licensed in Texas.
$199.00/ one-time
- Official PSD letter if supported
- Licensed professional review
- Valid for 1 year
- Digital copy
- Email support
- 24-48 Hour
Bundle Packages
Compare the combined letter and document options.
Bundle
ESA Letter + Certificate Bundle
An ESA letter and certificate together in one document package.
$199.00/ one-time
- Official ESA letter if supported
- ESA certificate
- Licensed professional review
- Valid for 1 year
- Digital copy
- Email support
- 24-48 Hour
Letter + Certificate + ID
PSD Letter + Certificate + ID Card
A PSD letter, certificate and ID card in one package.
$225.00/ one-time
- Official PSD letter if supported
- PSD certificate
- PSD ID card
- Licensed professional review
- Valid for 1 year
- Digital copy
- Priority email support
- 24-48 Hour
Clinical review
Secure payment
Digital documents
One-time plan fee
Need help choosing? Take the free screening first or compare every plan. Documentation depends on clinical approval; optional certificates and cards do not establish access rights.
Why Dallas Tenants Choose American Service Animals
Property managers across Dallas, and SMU's housing office, decide from the letter in front of them. Here is what ours include.
An evaluation comes first
A licensed Texas clinician speaks with you before anything is written. Letters are never issued automatically or sold as registrations.
Written for the reviewer
Each emotional support animal letter is addressed to the landlords, property managers and housing offices that approve requests.
Price set before checkout
The plan price shown above is the whole charge, paid one time. When a letter cannot be supported, you may request a refund under our policy.
Emotional Support Animals at SMU: Two Offices Approve
Southern Methodist University's campus is in University Park, one of three enclaves inside Dallas's boundaries. Under SMU Policy 1.17, an emotional support animal is permitted only in university-operated housing and related areas.
DASS
Disability Accommodations & Success Strategies documents the disability, decides eligibility and sends recommendations to housing.
RLSH
Residence Life & Student Housing also signs off; student ESA requests need approval from both offices.
May 15Housing priority date for incoming students
June 1DASS asks for disability-related housing requests by this date
Policy 1.17 keeps animals out of other university buildings, from classrooms and administrative buildings to the Student Center and athletic facilities, unless an exemption applies. Accommodations are decided case by case, based on the disability's impact, the student's need and how reasonable the request is.
DART Rules for Animals on Buses and Light Rail
Dallas Area Rapid Transit sets out its animal rules on a one-page Service Animals Information sheet.
Welcome aboard
Service animals ride DART with no permit required.
A question may come
Staff may ask you to confirm that the animal is a service animal.
Always in control
The animal stays under your control the whole trip.
Floor or lap
It rides at your feet or on your lap, never on a vehicle seat.
Calm with others
No aggression toward people or other animals.
Damage is yours
You pay for any damage or soiling the animal causes.
An emotional support animal or a pet rides only when carried in an appropriate, securely latched cage or container. DART Service Animals Information (PDF)
Dallas Pet Rules: Microchips and Fix It Tickets
The city's rules cover every dog and cat, so they apply to an emotional support dog or cat as well.
Dallas's microchip requirement
All dogs and cats in the city of Dallas must be microchipped. The owner name, address and contact details on the chip have to be updated within 30 days of a change.
Mandatory microchipping replaced animal registration and pet licensing in the city, so there is no separate tag to buy. A veterinarian or a mobile clinic can implant the chip.
Fix It Ticket offenses
- 7-4.1(a)(1): a cat or dog not vaccinated for rabies.
- 7-4.2(a): a cat or dog without a microchip.
- 7-4.10(a): a dog or cat over six months old that is not spayed or neutered.
Owners can submit proof of compliance to the municipal court, online or in person, to request a dismissal without going before a judge.
Dallas Animal Services1818 N. Westmoreland Road · (214) 670-6800
Microchipping and pet licensing
Reporting Housing Discrimination in Dallas
The City of Dallas Fair Housing Division handles housing discrimination inside city limits, disability complaints included. Reporting costs nothing, and you have one year after the alleged violation.
Have this ready
- Your name, phone number and address.
- The name and address of the person the complaint is against.
- The address or other identification of the housing.
- A short description of what happened.
- The date or dates it happened.
What happens after you report
- The office investigates whether there is reasonable cause to believe a fair housing law was broken.
- The report is filed jointly with HUD, through its fair housing office (FHEO), for investigation.
- The office tries to reach an agreement between the parties; a signed conciliation agreement closes the case.
- Without an agreement, the final investigation report goes to the City Attorney's Office for a determination.
Texas Rules Every Dallas Renter Should Know
State law applies across all five counties the city covers.
| Texas rule | What it means for you |
|---|---|
| Property Code 301.025 | When a tenant's disability makes a reasonable accommodation necessary for equal use of the home, the landlord may not refuse it; refusal counts as discrimination. How far that reaches for untrained ESAs since HUD's May 2026 change is not yet clear. |
| Human Resources Code 121.003(h) | Using a service animal cannot cost you an extra deposit or fee, although you still cover damage beyond reasonable wear and tear. |
| Property Code 92.103 | Expect the deposit, minus lawful deductions, within 30 days of surrendering the premises. |
| Property Code 92.108 | Withholding your final month's rent because the landlord already holds a deposit is not allowed. Doing it in bad faith can cost three times the rent withheld plus the landlord's attorney's fees. |
Statewide ESA and PSD letters · All Texas city and topic guides
Free Legal Help and State Complaints for Dallas Tenants
Legal Aid of NorthWest Texas on Main Street
Free civil legal services for low-income individuals and families in the 114 counties it serves across North and West Texas. Apply online or by phone.
Legal Aid Line 1-888-529-5277 legalaidtx.org
State complaints at TWC
Its Civil Rights Division handles complaints under the state's fair housing law for up to a year after the discriminatory act, and a complaint filed with TWC cannot also go to HUD.
(888) 452-4778 TWC fair housing
Dallas Neighborhoods We Reach by Video
- Deep Ellum
- Uptown
- Victory Park
- The Cedars
- Oak Lawn
- Knox-Henderson
- Preston Hollow
- Lake Highlands
- Lakewood
- Lower Greenville
- M Streets
- Oak Cliff
- Bishop Arts District
- Kessler Park
- Pleasant Grove
- Trinity Groves
Wherever you rent between Preston Hollow and Pleasant Grove, the evaluation happens on a video call, so the clinician licensed in Texas comes to you.
Dallas ESA and Service Animal Questions
Can my emotional support animal ride DART?
Yes, if you carry it in an appropriate, securely latched cage or container. DART allows non-service animals on its vehicles only when they travel that way.
Where does a service animal ride on a DART bus or train?
At your feet or on your lap, never on a vehicle seat. It must stay under your control and not act aggressively, and you are responsible for any damage or soiling.
Does Dallas still require a pet license?
No. Mandatory microchipping replaced animal registration and pet licensing in the City of Dallas, and every dog and cat in the city must be microchipped.
How soon must I update my pet's microchip after I move?
Within 30 days. The owner name, address and contact details on the chip must be kept current.
What is a Dallas Fix It Ticket for a pet?
A citation for no rabies vaccination (7-4.1(a)(1)), no microchip (7-4.2(a)) or an unaltered dog or cat over six months old (7-4.10(a)). You can send proof of compliance to the municipal court, online or in person, and ask for a dismissal without seeing a judge.
Where do I report housing discrimination in Dallas?
The City of Dallas Fair Housing Division, 1500 Marilla St., Room 1BS. Call (214) 670-3247 or TTY (214) 670-6936 within one year of the violation; reporting is free.
Who approves an ESA in SMU housing?
Both Disability Accommodations & Success Strategies (DASS) and Residence Life & Student Housing (RLSH). Under SMU Policy 1.17, emotional support animals are allowed only in university-operated housing and related areas.
When should incoming SMU students send an ESA request?
The housing priority date is May 15, and DASS asks for disability-related housing requests by June 1 so it has time for a full review.
Nearby and Statewide Pages
Around the Metroplex
Elsewhere in Texas
If a Dallas Landlord Doubts Your Letter
Every Dallas letter is signed under a Texas license and can be checked quickly, so a property manager with doubts has a clear path to answers.
Scan the page-one code
The QR code opens the letter's record on americanserviceanimals.com, with its status, its issue and expiry dates and the clinician's name.
Ask us to confirm the signer
The record hides the clinician's email and phone for privacy; support@americanserviceanimals.com confirms the details on request.
Report a concern
If something still looks wrong, the record's Report this Documentation button sends the concern to be reviewed and investigated.
Get Your Dallas ESA or PSD Letter Started
The screening comes first and costs nothing. After a Texas-licensed clinician signs off, your letter is ready to download and hand to the leasing office.
Any Dallas ZIP code
Evaluated on video
Questions are free
