A Texas-licensed mental health professional evaluates you privately over telehealth. We sell no registry numbers: when your evaluation supports it, the professional signs an ESA or psychiatric service dog letter you can use for Texas apartments, rental houses, HOAs and college housing.
Screening first, payment later
Section 301.025 of the Property Code turns on whether a person with a disability may need an accommodation to use and enjoy a home, and a Texas-licensed clinician examines exactly that. You are not charged for the screening; you check out before the evaluation begins, and a no-letter outcome is refundable under our policy if you ask within 30 days of buying.
Open My Texas ScreeningAn online questionnaire on how you have been doing, the animal you rely on and your Texas home, done at your pace.
After checkout, a Texas-licensed clinician reads every answer and books a video visit if it is appropriate.
A supported letter arrives digitally under the plan you picked; if none is supported, our refund policy returns your money.
These are the prices at our live checkout. Texas screening is free; you choose and pay for the plan at checkout ahead of your evaluation. Should a clinician licensed in Texas support no letter, the full amount comes back under our refund policy once you ask, within 30 days of purchase. Questions? Read our FAQ page or contact us.
For Texas renters with one emotional support animal
For Lone Star State homes sharing space with two or more emotional support animals
For Texans with a dog trained to carry out psychiatric disability tasks
Letters that include a certificate or an ID card
ESA letter and certificate in a single bundle
PSD letter, certificate and ID card together
Three things Texans often hear about ESA letters online, set beside how our ESA and psychiatric service dog letters actually come together.
A registry number makes an emotional support animal official.
A registry listing is not documentation from a clinician. Our letters come from a clinician licensed in Texas, after an evaluation.
Approval takes a few minutes and a card payment.
There are no instant approvals. The clinician reads every answer, meets you by video when that is appropriate, and then decides.
Paying first means losing the money if you do not qualify.
The screening is free and the plan is bought before the evaluation; a no from the clinician means our refund policy gives that money back, so long as you ask inside 30 days of purchase.
The Texas Fair Housing Act and the residential tenancy chapter of the Property Code, read as the clauses a renter would want spelled out. Our Texas guide covers more.
Under Section 301.025(c)(2), turning down a reasonable change to rules, policies, practices or services, where a person's disability may make it necessary for using and enjoying a dwelling, counts as discrimination.
The renter or buyer, anyone living or planning to live in the home, and anyone associated with them, under Section 301.025(a).
Section 121.003(h) bars charging a service animal user extra compensation or a deposit for the animal, though damage beyond reasonable wear and tear is the user's to pay.
A housing complaint to the Texas Workforce Commission must be in writing, under oath, and filed by the first anniversary of the practice, under Section 301.081.
The landlord refunds a security deposit on or before the 30th day after you surrender the premises, under Section 92.103(a), once you give a written forwarding address (Section 92.107).
A lease rule that you give advance notice of moving out to get the deposit back counts only if it is underlined or in conspicuous bold print, under Section 92.103(b).
People with disabilities who use service animals are protected by Chapter 121 of the Human Resources Code; an untrained emotional support animal gets no public-place access under it.
A canine that is specially trained or equipped to assist someone with a disability; post-traumatic stress disorder is on the chapter's list of disabilities.
No person with a disability may be denied admittance to a public facility, which includes stores, restaurants, hotels, college dormitories and public transit.
Only when the disability is not readily apparent, staff may ask whether a disability makes the animal necessary and which work or task it has learned.
A service animal in training may not be denied admittance to a public facility when it is with an approved trainer.
Refusing access is a misdemeanor carrying up to a $300 fine and 30 hours of community service; misrepresenting an untrained animal can cost up to $1,000 plus 30 hours.
All 254 Texas counties are within our telehealth service area for ESA letters and PSD evaluations; here are some of the cities we serve, with the counties each one spans.
Big city or ranch road, the service runs the same way in every county: the screening happens online, and when appropriate a Texas-licensed clinician sees you by telehealth.
Read the Texas guideCounselors, marriage and family therapists, psychologists and social workers in Texas are licensed through the Behavioral Health Executive Council, which treats its online search results as primary source verification.
A BHEC search result shows
Questions about a BHEC license: (512) 305-7700
Texas pricing for a one-pet ESA housing letter: $149. There is no screening fee and checkout comes before the evaluation; if a clinician licensed in Texas then declines to back a letter, the plan price is refunded in full under our policy when requested within 30 days of purchase.
The Texas Fair Housing Act. Under Section 301.025 of the Property Code, it is discrimination to refuse a reasonable change to rules, policies, practices or services when a person with a disability may need it to use and enjoy a home.
If your disability is not readily apparent, Section 121.003(l) allows two questions: is the animal required because of your disability, and what work or task is it trained for? Staff cannot demand proof of its qualifications or certifications.
Yes, when an approved trainer is with it. Section 121.003(i) says a service animal in training may not be denied admittance to any public facility in that case.
Under Section 121.004, it is a misdemeanor punishable by a fine of up to $300 and 30 hours of community service, and the person turned away may sue, with damages presumed to be at least $300.
On or before the 30th day after you surrender the premises, under Section 92.103 of the Property Code. The landlord need not refund it until you give a written forwarding address, though you do not lose the deposit just for not giving one.
Texans should treat this page as background, current as of October 2026, and not as legal advice; Texas statutes and agency procedures do change, and screening does not guarantee a letter. If a mental health crisis hits, call or text 988 at any hour. You can also review your rights as an ESA tenant, check each state's ESA rules or read about the American Service Animals team.
A letter for someone who lives in Texas can be signed only by a clinician who holds a Texas license, and our letter system checks that before anything is signed.
The license printed on your letter matches the state where you live. If a clinician has no Texas license on file, the letter cannot be signed, and a license from another state is never used in its place.
Each ESA or psychiatric service dog letter identifies the licensed clinician responsible for your evaluation, so the person reviewing it can see who wrote it and under which Texas license.
Page one carries a QR code that opens the document's record on americanserviceanimals.com, where a property manager can check that the letter is genuine.
Not sure which letter your animal's support calls for? A Texas-licensed clinician can tell you if it points to an ESA letter, to a PSD letter, or to no letter at all.
