Richmond County · ESA and PSD letters

Staten Island ESA and PSD Letters, From St. George to Tottenville

Renting near the ferry, in New Dorp or down in Great Kills? No trip over the Verrazzano is needed. Try the free screening, then select a plan and book your video visit with a New York-licensed clinician. If your clinician supports it, a signed letter lands in your account.

North Shore to South Shore
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Staten Island, New YorkRichmond County, a free ferry ride from Manhattan
Free on Staten Island

Your Staten Island Evaluation, Dock to Dock

  1. Leave the dock: the screening

    Note how you are, what your animal does for you and your address, from a St. George apartment to a Great Kills house.

  2. Mid-harbor: plan and video visit

    Select a plan, then spend your video visit with a clinician licensed by New York.

  3. Docked: the decision

    Your account shows a signed letter when the request is supported. Otherwise you learn why, and our refund policy applies.

Start From the Island
  • Zero dollars to answer
  • No bridge toll involved
  • One plan or a bundle

Pricing

Transparent, One-Time Pricing for Staten Island Letters

Compare the current evaluation fees, read live from our checkout. Staten Island's screening is free. Choose a plan at checkout before your video visit, and you can request a refund within 30 days when the clinician cannot support a letter. Questions? Read our FAQ page or contact us.

ESA Housing Letter For One Pet

Clinical review for one emotional support animal and a New York housing letter.

$149.00/ one-time

  • Official ESA letter if supported
  • Licensed professional review
  • Valid for 1 year
  • Digital copy
  • Email support
  • 24-48 Hour
Get ESA Letter
Most Popular

ESA Housing Letter For Multiple Pets

One evaluation covering the support provided by each of your animals in a New York home.

$159.00/ one-time

  • ESA letter for multiple pets
  • All approved pets on one letter
  • Valid for 1 year
  • Digital copy
  • Priority phone and email support
  • Renewal reminders
  • 24-48 Hour
Get Multiple-Pet Letter

PSA Letter

A psychiatric service dog evaluation with a clinician licensed in New York.

$199.00/ one-time

  • Official PSD letter if supported
  • Licensed professional review
  • Valid for 1 year
  • Digital copy
  • Email support
  • 24-48 Hour
Get PSD Letter

Bundle Packages

Compare the combined letter and document options.

Bundle

ESA Letter + Certificate Bundle

An ESA letter and certificate together in one document package.

$199.00/ one-time

  • Official ESA letter if supported
  • ESA certificate
  • Licensed professional review
  • Valid for 1 year
  • Digital copy
  • Email support
  • 24-48 Hour
Get ESA Bundle
Letter + Certificate + ID

PSD Letter + Certificate + ID Card

A PSD letter, certificate and ID card in one package.

$225.00/ one-time

  • Official PSD letter if supported
  • PSD certificate
  • PSD ID card
  • Licensed professional review
  • Valid for 1 year
  • Digital copy
  • Priority email support
  • 24-48 Hour
Get PSD Bundle
Clinical review Secure payment Digital documents One-time plan fee

Need help choosing? Take the free screening first or compare every plan. Documentation depends on clinical approval; optional certificates and cards do not establish access rights.

Behind Every Staten Island ESA Letter We Provide

Plenty of island rentals still say no pets, so a Staten Island ESA letter has to give a landlord a clear basis for saying yes.

  1. Your clinician's signature

    A New York-licensed clinician evaluates you first, then signs with license details.

  2. The letter that fits

    ESA letters cover an emotional support animal; psychiatric service dog letters cover a dog trained for tasks.

  3. Quick to look up

    Our verification page confirms any letter for anyone who asks. It is for housing, and your landlord still answers it.

Riding the Staten Island Ferry With an ESA

NYC DOT runs the free ferry, and its passenger rules are stricter than many riders expect. Ferry rules

Pets, other than service animals ... are not allowed in the terminals and/or onboard the ferries, unless they are caged and/or muzzled.

The only exemption is for ADA service animals, so plan to treat an ESA as a pet: in a cage or muzzled.

Feeding animals in the terminals or on board is also barred, and breaking the rules can mean a summons or being refused boarding. NYC Ferry is a separate service with a different policy, covered on our NYC page.

A Staten Island Ferry boat in New York Harbor
Photo: Norbert Nagel, Mörfelden-Walldorf, Germany, CC BY-SA 3.0

The Staten Island Railway Has Its Own Rule

The railway falls under state regulations separate from the subway's. 21 NYCRR 1040.8

Most animals

Inside a container, carried in a way that will not bother other riders.

Service animals

No container needed, but they must be harnessed or leashed.

Emotional support

The definition excludes comfort and emotional support animals, so use a container.

Staten Island's Animal Care Center

ACC's island center is on Veterans Road West. ACC locations

3139 Veterans Road WestStaten Island, NY 10309
Daily, 10 a.m. to 5 p.m.
Pet surrender by appointment; call (212) 788-4000 before coming about a lost pet
Clove Lake in Clove Lakes Park on Staten Island
Photo: Aude, CC BY-SA 4.0

Island Parks and Beaches for Dog Owners

NYC Parks limits leashes to six feet and sets off-leash hours until 9 a.m. and after 9 p.m. in marked places. NYC Parks dog areas

  • Silver Lake Park

    A dog run on Victory Boulevard, below the pavilion.

  • Clove Lakes Park

    No run, but two off-leash areas: near Royal Oak Road and along Brookside Avenue.

  • Wolfe's Pond Park

    A run to the left of Cornelia Avenue. City beaches bar dogs, with a leashed exception on some sand from October 1 to May 1.

Wagner and College of Staten Island Students

Wagner uses its own forms, so a letter alone may not be enough. Check with the office first.

Wagner College

A licensed professional, not a relative, completes Wagner's support animal form, and the student files a housing request. Dogs and cats must be at least 10 months old, and owners reapply each year. Academic Advising and Accessibility: 718-390-3416. Wagner support animals

College of Staten Island

We found no written ESA policy. Dolphin Cove, its residence, is managed by American Campus Communities, so ask both Dolphin Cove at (718) 982-3019 and Accessibility Services at 718-982-2510. CSI accessibility

Courts and Tenant Help on the Island

Housing Court on Castleton Avenue

927 Castleton Avenue. The Landlord-Tenant line is 718-675-8452. Richmond County court

Staten Island Legal Services

Moved to 60 Bay Street, Suite 900: (718) 233-6480. LSNYC Staten Island

State human rights help

No island office is listed. The Brooklyn office covers Staten Island, and the main line is (844) 697-3471. DHR contacts

North Shore to South Shore: Our Island Clients

From the North Shore to the South Shore, each of these is a New York address with the same video evaluation.

The St. George ferry terminal on Staten Island
Photo: Giorgio Galeotti, CC BY 4.0
St. GeorgeStapletonPort RichmondWest BrightonNew DorpDongan HillsGreat KillsTottenville

Staten Island Questions on the Ferry, Trains and Shelters

  • Can I bring my ESA on the Staten Island Ferry?

    Only if it is caged or muzzled. The ferry rules exempt ADA service animals alone, so an emotional support animal falls under the pet rule.

  • Do service dogs need a cage on the ferry?

    No. The rule exempts ADA service animals, so a trained service dog can ride without one.

  • Can an ESA ride the Staten Island Railway?

    Only in a container, carried in a way that will not bother other riders. The railway's rule excludes comfort and emotional support animals from its service animal definition.

  • Where is the animal shelter on Staten Island?

    ACC's center is at 3139 Veterans Road West, and it is open 10 a.m. to 5 p.m. every day. Call (212) 788-4000 before coming about a lost pet.

  • Can dogs go on Staten Island beaches?

    City beaches generally bar dogs, though NYC Parks allows leashed dogs on some beach sand and boardwalks from October 1 to May 1 as a courtesy.

  • Will Wagner College accept an ESA letter by itself?

    Wagner uses its own support animal form, completed by a licensed professional who is not a relative. Ask Academic Advising and Accessibility at 718-390-3416 what it will take.

  • Where is Staten Island Legal Services now?

    At 60 Bay Street, Suite 900, after its move. Call (718) 233-6480, or the Legal Services NYC line at 917-661-4500.

  • Where is Housing Court on Staten Island?

    At 927 Castleton Avenue. The Landlord-Tenant line is 718-675-8452.

Over the Harbor and the Bridge

Information about Staten Island here was taken from NYC DOT, state regulations, ACC, NYC Parks, the colleges, the courts and legal aid offices, all confirmed current as of October 2026. Consider this page background, not legal advice for your own home. Screening does not guarantee a letter, for the evaluating clinician alone can approve one. Double-check with each office, and call or text 988 whenever you want someone to talk to.

Staten Islanders, the Screening Costs Nothing

You owe nothing for the screening. A video visit with a licensed New York clinician then decides whether a letter is supported.

Every island ZIP
On video with your clinician
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