Meet a New York-licensed clinician for a confidential telehealth evaluation. You will find no registries or certificate shortcuts here: when your evaluation supports it, you receive an authentic ESA or PSD letter for New York apartments, co-ops, condos and student residences.
Three locks, one screening
New York's Human Rights Law names an animal that eases the symptoms of a disability as a possible housing accommodation. Screening is free; after checkout for a plan, a New York-licensed clinician weighs your answers with that law in mind, and a plan whose letter cannot be supported is refunded under our policy.
Short questions on how you are feeling, the animal you depend on and your New York home, done on your own schedule.
After checkout, a New York-licensed clinician goes over your answers and sees you on video if appropriate.
When supported, the signed letter reaches you digitally with your plan; when not, the payment is refunded under our refund policy.
Pricing
Current fees, pulled live from our checkout. Screening in New York is free. Letter plans and document bundles are bought at checkout ahead of the evaluation, and a full refund under our policy follows when a New York-licensed clinician finds a letter unsupported. Questions? Read our FAQ page or contact us.
One emotional support animal, one clinical review, one New York housing letter.
$149.00/ one-time
A single evaluation that covers every support animal in your New York home.
$159.00/ one-time
A PSD evaluation led by a clinician licensed in New York.
$199.00/ one-time
Compare the combined letter and document options.
The ESA letter plus its certificate, for New York housing.
$199.00/ one-time
PSD letter, certificate and ID card, bundled for New York handlers.
$225.00/ one-time
Unsure which plan you need? Begin with the free screening or see every plan side by side. Any letter depends on clinical approval, and optional certificates and cards create no access rights.
From Buffalo to Montauk, the three things New Yorkers most often want to know before they start, answered plainly.
| Who writes my letter? | A clinician licensed in New York, after reviewing your answers and meeting you by video when appropriate. |
|---|---|
| Is this a registry? | No. We never sell registry listings or ID numbers as proof; your letter is a clinician's own documentation. |
| What if I do not qualify? | Screening costs nothing. The plan is bought before the evaluation, so if the clinician says no, our refund policy gives that money back. |
The animal words were added by Chapter 137 of 2020, a bill introduced at the request of the Division of Human Rights, signed on August 11, 2020 and effective immediately.
The clause bars refusing reasonable accommodations to housing rules, policies, practices or services that may be necessary for equal use and enjoyment of a dwelling, “including the use of an animal as a reasonable accommodation to alleviate symptoms or effects of a disability, and including reasonable modification to common use portions of the dwelling.”
The same words were added to the clause for publicly assisted housing, § 296(2-a)(d)(2). The marked phrase is the 2020 addition.
The bill memo says courts, starting with Kennedy Street Quad v. Nathanson (2009), had annulled findings for tenants even when doctors showed an animal eased their symptoms; the amendment clarifies that this kind of evidence can show the accommodation is necessary.
The bill memo describes § 296(18) as covering private housing and § 296(2-a) as covering publicly assisted housing; the 2020 words were added to both.
Senate bill S9086 would separate service animals from emotional support animals and require documentation from a qualified practitioner. It was referred to committee on January 30, 2026 and is not law.
The state agency covers all of New York; New York City also has its own commission and its own Human Rights Law.
One forum at a time: the City Commission says you cannot file with it if you already filed on the same facts with the state Division of Human Rights, HUD or a court. Under the NYC Human Rights Law, a housing provider must provide and pay for reasonable accommodations unless doing so would create an undue hardship.
New Yorkers in all 62 counties can book a telehealth ESA letter evaluation or a psychiatric service dog evaluation with us. The cities and towns below appear with their counties.
Montauk or Niagara Falls, the process is identical: the screening is online, and when appropriate a New York-licensed clinician meets you by telehealth.
Read the New York guide
Beside the Division of Human Rights and the city commission described above, two statewide resources help New Yorkers with disabilities at no charge.
A not-for-profit that provides free legal and advocacy services to New Yorkers with disabilities.
(518) 432-7861 · toll free (800) 993-8982
A free statewide guide to legal help, with plain-language topics and a directory of free legal services that can be narrowed to your county.
For one pet, the New York ESA housing letter costs $149, while the screening costs nothing. The plan itself is purchased before your evaluation, and should a New York-licensed clinician be unable to support a letter, every dollar is repaid under our refund policy.
Yes. Since a 2020 amendment, the Human Rights Law says a refused reasonable accommodation in housing includes the use of an animal as a reasonable accommodation to alleviate symptoms or effects of a disability, in private housing and in publicly assisted housing.
For discrimination on or after February 15, 2024, three years from the most recent incident; for earlier acts, one year. A lawsuit under the Human Rights Law in a New York court also has a three-year limit.
With the NYC Commission on Human Rights, within one year of the last act, at no charge, by calling 311 or (212) 416-0197. You cannot file there if you already filed on the same facts with the state Division of Human Rights, HUD or a court.
Under the NYC Human Rights Law, a housing provider must provide and pay for reasonable accommodations unless doing so would create an undue hardship, according to the NYC Commission on Human Rights.
A 2026 Senate bill, S9086, would separate service animals from emotional support animals, require documentation from a qualified practitioner and make fraudulent documentation a misdemeanor. It was referred to the Disabilities committee on January 30, 2026 and is not law.
New Yorkers should read this page as general background (current as of October 2026), never as legal advice. A pending bill stays a proposal until it is signed, and state and city rules may shift. No screening guarantees a letter. Related: housing rights with an ESA, ESA laws in each state and our background. Should you be in crisis, call or text 988; it answers day and night.
Talk to a New York-licensed clinician about the support your animal gives, and learn which letter it matches: ESA, PSD, or none.
