Work through the intake
List what is weighing on you, the animal that helps and your address, whether a Concourse walk-up or a tower in Co-op City.
Renting off the Grand Concourse, in Fordham or near Pelham Bay? The screening is free, the plan is yours to choose, and your New York-licensed clinician evaluates you by video. If your request is supported, your account will hold a signed letter for your landlord.
List what is weighing on you, the animal that helps and your address, whether a Concourse walk-up or a tower in Co-op City.
Check out with the plan you want, then log on for a video visit with your New York-licensed clinician.
A supported request leaves a signed letter waiting for you online. An unsupported one comes with the reasons, and our refund policy applies.
Pricing
Compare the current evaluation fees, read live from our checkout. There is no charge for the Bronx screening. Your plan is paid for once, before the video visit, and if a letter cannot be supported, a refund request can follow within 30 days. Questions? Read our FAQ page or contact us.
Clinical review for one emotional support animal and a New York housing letter.
$149.00/ one-time
One evaluation covering the support provided by each of your animals in a New York home.
$159.00/ one-time
A psychiatric service dog evaluation with a clinician licensed in New York.
$199.00/ one-time
Compare the combined letter and document options.
An ESA letter and certificate together in one document package.
$199.00/ one-time
A PSD letter, certificate and ID card in one package.
$225.00/ one-time
Need help choosing? Take the free screening first or compare every plan. Documentation depends on clinical approval; optional certificates and cards do not establish access rights.
Many Bronx apartments come with a no-pet clause, so a Bronx ESA letter should show a landlord who evaluated you and how to check it.
It carries the name and license of the New York-licensed clinician you spoke with.
Emotional support animal? An ESA letter. A dog with trained tasks? A psychiatric service dog letter.
Our verification page lets a landlord look up the reference number. Housing is its purpose, and the landlord decides.

Older pages can mislead here. As of ACC's current listing, none of its Bronx sites is taking visitors. ACC locations
| Site | Address | Status |
|---|---|---|
| Bronx Animal Care Center | 2060 Bartow Ave, Bronx, NY 10475 | New full-service center; ACC says it opens in 2027 |
| Bronx Resource Center | 464 East Fordham Road, Bronx, NY 10458 | Temporarily closed |
| Nearest open center | 326 East 110th Street, Manhattan | Open 10 a.m. to 6 p.m. every day; phone (212) 788-4000 before going |
The Bronx's two largest parks both have runs. Elsewhere, NYC Parks wants a leash no longer than six feet outside the set off-leash hours. NYC Parks dog areas

Two offices that matter for Bronx housing questions sit in one building on East Fordham Road. DHR contacts
Each campus sets its own documents, and online paperwork alone can fall short, so call before you buy a plan.

Help depends on income and each group's capacity. Sources: HRA tenant page Legal Aid Bronx LSNYC Bronx MFJ contacts
These are a few of the neighborhoods we hear from. Any Bronx address qualifies for the same video evaluation.
Not yet. ACC says its new center at 2060 Bartow Ave opens in 2027, and its Bronx Resource Center on East Fordham Road is temporarily closed. ACC's Manhattan center on East 110th Street is open daily.
Call ACC at (212) 788-4000 before you travel, since no Bronx site is open to visitors. ACC also sends sick or injured Bronx animals to its Queens, Manhattan or Staten Island centers.
Van Cortlandt Park has three runs, Pelham Bay Park has one off Stadium Avenue, and NYC Parks also lists off-leash areas along the Bronx River.
The Division of Human Rights has its Housing Investigations Unit at One Fordham Plaza. The main line is (844) 697-3471, and the complaint window is three years for recent acts.
At 1118 Grand Concourse, phone 718-466-3025. Do not confuse it with Bronx Civil Court, at 851 Grand Concourse.
Fordham says a self-evaluation from the internet or an unrecognized online certificate is not proper documentation alone, and it prefers a provider with personal knowledge of the student. Call Residential Life at (718) 817-3080.
Its housing handbook bars pets but permits ESAs as reasonable accommodations. Ask Residence Life at 718-960-8242 how a request is reviewed.
Legal Aid at 718-991-4758, Bronx Legal Services at (718) 928-3700 and Mobilization for Justice at 212-417-3800. Help depends on income and each group's capacity.
| Manhattan ESA pages | The citywide NYC page | Queens ESA pages |
| Brooklyn ESA pages | Every New York guide | New York ESA service |
The screening is on us. A New York-licensed clinician then meets you on video, and your account receives any letter that is supported.