Heber City ESA and Psychiatric Service Dog Letters
Heber City, the Wasatch County seat on the Wasatch Back, counted 16,856 residents in 2020 and is home to the Heber Valley Railroad, nicknamed the Heber Creeper. A free online screening is the first step, and a clinician licensed in Utah decides whether an ESA or psychiatric service dog letter fits your care.
Heber Valley Animal Shelter Hours
Weekdays 10 a.m. to 6 p.m., Saturday 10 a.m. to 5 p.m., closed noon to 1 p.m. and on Sundays. 635 West Airport Road.
Settled in 1859 on the Wasatch Back
Robert Broadhead, James Davis and James Gurr settled Heber City in 1859, and John W. Witt built the first house. Joseph S. Murdock became the area's bishop in 1860, and the Wasatch Stake Tabernacle went up in 1889. Today about 27 percent of residents commute to Park City or Salt Lake City, and the Wasatch County School District is the largest local employer.
All Aboard: Three Stops to a Heber City Letter
Free screening
A short online questionnaire about your health, your animal and your home.
Utah clinician
A Utah-licensed clinician reviews your answers and meets with you, often by telehealth.
Your letter
If you qualify, choose a plan and the signed letter is emailed to you.
Heber City Letter Plans on Luggage Tags
Each tag hangs on one plan, and its price is written live by our checkout.
Heber Valley Shelter and Officer Hours Check
The shelter, its officers and after-hours dispatch each keep different hours. Pick a day, a time and what is happening, and the check tells you who is available.
- Choose what is happening, a day and a time, then select Check Who Is Available.
Letters Packed for Heber City
ESA letter for housing
For an accommodation request to a Heber City landlord.
More than one animal
Lists each animal the clinician confirms.
Psychiatric service dog letter
For a Heber Valley dog trained in tasks that help its handler with a psychiatric disability.
Certificate and ID card
Comes in selected bundles.
Fields, Reservoirs and the Heber Creeper
The Heber Creeper
The Heber Valley Railroad runs between Heber City and Vivian Park in Provo Canyon.
Three reservoirs
Jordanelle, Deer Creek and Strawberry are all close to the city.
Year-round visitors
Skiing and snowmobiling in winter, golf, fishing and off-roading in summer.
Heber City Areas We Serve
Utah Rules for Wasatch Back Letters
A Utah license
Heber City clients are evaluated only by clinicians licensed in Utah.
No false papers
Utah Code 26B-6-805 makes lying to a provider for support animal documentation a class C misdemeanor.
Two kinds of animal
A trained psychiatric service dog is a service animal in Utah; an ESA is a support animal.
Heber City Questions at the Railroad Crossing
Which shelter takes animals from Heber City?
Heber Valley Animal Shelter, 635 West Airport Road, (435) 654-5727. It serves Heber City, Midway, Hideout, Interlaken and unincorporated Wasatch County, and it accepts animals from those areas only.
When is the Heber Valley Animal Shelter open?
Monday through Friday from 10 a.m. to 6 p.m. and Saturday from 10 a.m. to 5 p.m., closed for lunch from noon to 1 p.m. and closed on Sundays.
What counts as an after-hours animal emergency in Heber?
A vicious dog at large, a dog attack or bite on a person, a DUI impound, or an injured dog or cat. Outside business hours, call dispatch at (435) 654-1411.
When are Heber Valley Animal Services officers working?
Sunday through Tuesday from 8 a.m. to 6 p.m., Wednesday from 8 a.m. to 7 p.m., and Thursday through Saturday from 9 a.m. to 7 p.m.
Which holidays close the Heber Valley Animal Shelter?
New Year's Day (observed), Martin Luther King Jr. Day, Presidents Day, Independence Day, Pioneer Day, Labor Day, Veterans Day, Thanksgiving and the day after, Christmas Eve and Christmas Day.
What may a Heber City landlord charge for a support animal?
Not an added fee or deposit, if the animal qualifies as an accommodation under federal law; Utah Code 26B-6-803 forbids that in private housing. A landlord can still recover a reasonable repair cost for damage the animal does.
Down Provo Canyon and Beyond
General information for Heber City residents and renters, current as of October 2026, and not legal advice. The Wasatch County Sheriff's Office runs Heber Valley Animal Services and sets its hours and rules, which can change, so confirm with the shelter before relying on a detail here. Screening does not guarantee a letter. In a crisis, call or text 988.
Tag Along for a Free Heber City Screening
From the tabernacle block to the roads toward Jordanelle, a Utah-licensed clinician can look at how your animal supports your health.
