Work through the questions
Explain what you are going through, the animal involved and where you live, from an apartment near Texas Tech to a house in South Lubbock.
The Hub City · Lubbock ESA and PSD letters
ESA and PSD Letters in Lubbock From Clinicians Licensed in Texas
Fill out the free screening, buy a plan and meet with a clinician licensed in Texas by video, wherever you rent in the Hub City. If your evaluation supports it, the signed letter goes to your account for your landlord.
Every Lubbock ZIP
Texas-licensed evaluators
Hub City screening, $0
Lubbock, Texas
Lubbock County seat · 257,141 residents in the 2020 census
Free for Lubbock renters
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Three Stages From Screening to a Lubbock Letter
It starts with a short questionnaire at no cost, so you know whether a full evaluation makes sense before you buy anything.
A video visit with a Texas clinician
With a plan purchased, a clinician holding a Texas license studies your answers and evaluates you during a telehealth visit.
Hear back with a decision
If the clinician supports it, you will find a signed letter in your account. If not, the clinician gives reasons, and our refund policy applies.
Start the Lubbock Screening
- Questions in minutes
- Phone or laptop works
- Read by a Texas clinician
Pricing
Transparent, One-Time Pricing for Lubbock Letters
Compare the current evaluation fees, read live from our checkout. Lubbock's screening carries no charge. A plan is bought at checkout before your evaluation, and if the clinician cannot support a letter, our policy lets you request a refund within 30 days of your purchase. Questions? Read our FAQ page or contact us.
ESA Housing Letter For One Pet
Clinical review for one emotional support animal and a Texas housing letter.
$149.00/ one-time
- Official ESA letter if supported
- Licensed professional review
- Valid for 1 year
- Digital copy
- Email support
- 24-48 Hour
Most Popular
ESA Housing Letter For Multiple Pets
One evaluation covering the support provided by each of your animals in a Texas home.
$159.00/ one-time
- ESA letter for multiple pets
- All approved pets on one letter
- Valid for 1 year
- Digital copy
- Priority phone and email support
- Renewal reminders
- 24-48 Hour
PSA Letter
A psychiatric service dog evaluation with a clinician licensed in Texas.
$199.00/ one-time
- Official PSD letter if supported
- Licensed professional review
- Valid for 1 year
- Digital copy
- Email support
- 24-48 Hour
Bundle Packages
Compare the combined letter and document options.
Bundle
ESA Letter + Certificate Bundle
An ESA letter and certificate together in one document package.
$199.00/ one-time
- Official ESA letter if supported
- ESA certificate
- Licensed professional review
- Valid for 1 year
- Digital copy
- Email support
- 24-48 Hour
Letter + Certificate + ID
PSD Letter + Certificate + ID Card
A PSD letter, certificate and ID card in one package.
$225.00/ one-time
- Official PSD letter if supported
- PSD certificate
- PSD ID card
- Licensed professional review
- Valid for 1 year
- Digital copy
- Priority email support
- 24-48 Hour
Clinical review
Secure payment
Digital documents
One-time plan fee
Need help choosing? Take the free screening first or compare every plan. Documentation depends on clinical approval; optional certificates and cards do not establish access rights.
Why Lubbock Renters Come to American Service Animals
From apartments near campus to houses across the South Plains city, landlords want documentation they can trust.
Texas licenses, printed
Each letter shows the license of the Texas clinician who signed it, ready for a landlord to look up.
A real clinician decides
A clinician meets you by video and decides; no request is approved without that step.
The right letter type
An ESA letter for a rental, or a psychiatric service dog letter when your dog is trained for tasks.
Clear, one-time prices
The plan prices above are paid once at checkout, with our refund policy behind them.
Each plan comes with an evaluation from a Texas-licensed clinician.
Texas Tech Housing and Assistance Animals From September 2026
Texas Tech University changed its rules for animals in university housing this fall, and the change matters for anyone planning to bring an emotional support animal to a residence hall.
Sept. 1, 2026Texas Tech follows HUD's May 2026 guidance: its assistance animals, emotional support animals included, may only be dogs trained to perform a specific task.
| What no longer qualifies | An untrained animal whose help is comfort from its presence, which Texas Tech, like the ADA, does not treat as a task. |
|---|---|
| How to ask | Register with Student Disability Services and complete the housing form before the animal moves into a residence hall; SDS reviews each request on its own facts. |
| What to send | A letter from your primary mental health provider supporting the need and naming the task the dog is trained to do, plus a current shot record. |
| On campus | A fully vaccinated assistance animal may enter campus buildings while it meets the ADA behavior standards for service animals. |
Student Disability Services: 130 Weeks Hall · 806-742-2405 · sds@ttu.edu · Texas Tech assistance animal rules
Psychiatric Service Dogs and Texas Law in Lubbock
With Texas Tech now asking for trained dogs, the state's own assistance animal rules are worth knowing.
Trained or equipped, and a dog
In Texas law, an assistance or service animal is a dog given special training or equipment to help someone with a disability, and that includes mental disabilities and post-traumatic stress disorder.
Entry to public facilities, dorms included
No one may be refused entry to a public facility because of a disability, or be denied the use of an assistance animal, and the statute counts a college dormitory as a public facility.
No passing off a pet
Knowingly presenting an untrained animal as an assistance animal is a misdemeanor: a fine up to $1,000 plus 30 hours of community service.
A PSD letter records the disability-related need for your dog. Training the dog is a separate job, and no letter replaces it.
Renting Off Campus in Lubbock With an ESA
Most Lubbock renters deal with a private landlord or an apartment community rather than a university, and the rules there work differently.
- The landlord reviews the request
- Your ESA letter shows the disability-related need, while the owner or manager of the property decides whether to waive a no-pets rule or a pet fee for you.
- Federal enforcement changed in May 2026
- HUD now pursues housing complaints only for trained animals, and how far the Texas Property Code's accommodation rule reaches for an untrained ESA is not settled.
- Keep it in writing
- Send the request and your letter in writing and keep copies of every reply, which helps if a dispute ever reaches legal aid or a complaint office.
Free Legal Help for Lubbock Tenants
Legal Aid of NorthWest Texas in Lubbock
The Lubbock office at 1711 Avenue J takes calls at 806-763-4557 and toll-free at 800-933-4557, and the Legal Aid Line at 1-888-529-5277 starts an application for free civil legal help.
State complaints from Lubbock
Complaints under the state's fair housing law go to TWC's Civil Rights Division, by phone at (888) 452-4778 or online, within one year after the act.
A complaint can go to TWC or to HUD, but the same complaint will not be handled by both. TWC housing discrimination
Lubbock Areas Served by Telehealth
From the Depot District to the newer streets of South Lubbock, every renter gets the same thing: a video evaluation with a clinician licensed in Texas.
- Downtown Lubbock
- Depot District
- Tech Terrace
- North Overton
- Heart of Lubbock
- Arnett Benson
- South Lubbock
- Southwest Lubbock
- East Lubbock
- Near Lubbock Christian University
Lubbock Questions on ESAs and Service Dogs
Are emotional support animals allowed in Texas Tech residence halls?
Only as task-trained dogs. Since September 1, 2026, Texas Tech accepts an assistance animal, an ESA too, solely when the dog has been trained for a specific task, and comfort from simply being there is not one.
How do I ask Texas Tech for an assistance animal in the residence halls?
Send the request to Student Disability Services and complete the housing form before the animal moves in. SDS decides each request on its own facts.
What paperwork does Texas Tech want for an ESA request?
A letter from your primary mental health provider supporting the need and describing the task the dog is trained to do, plus a current shot record, submitted with the application.
How do I contact Texas Tech Student Disability Services?
Visit 130 Weeks Hall, call 806-742-2405 or email sds@ttu.edu.
What does Texas law call a service animal?
Only a dog, and only one with special training or equipment for helping a person with a disability; the statute's disabilities include mental disabilities and post-traumatic stress disorder.
What happens in Texas if someone fakes a service dog?
It is a misdemeanor to knowingly call an untrained animal an assistance or service animal. The penalty is a fine as high as $1,000 plus 30 hours of community service.
Can a Lubbock landlord still approve an emotional support animal?
Yes, a landlord can approve one. What changed in May 2026 is HUD's enforcement, which now covers trained animals, and how far Texas law reaches for an untrained ESA is not settled.
Where can Lubbock tenants find free legal help?
Legal Aid of NorthWest Texas has an office at 1711 Avenue J (806-763-4557, toll-free 800-933-4557) and a Legal Aid Line at 1-888-529-5277.
Texas Pages Beyond the South Plains
This Lubbock information is current as of October 2026 and comes from Texas Tech University, the Texas Human Resources Code, Legal Aid of NorthWest Texas and the other sources linked here. It is general information, not legal advice for your housing situation. Screening does not guarantee a letter; approval is for the evaluating clinician alone. Rules shift over time, so confirm details with each source. If you are struggling, 988 is there by call or text.
Two Lubbock Letter Types, One Texas License
Both letters are signed under a Texas license. What differs is the animal and the places the letter is meant for.
The ESA letter route
- For a private rental or apartment community in Lubbock.
- The animal does not need task training.
- Not enough for Texas Tech housing since September 1, 2026.
The psychiatric service dog route
- When your dog has been trained in tasks tied to a psychiatric disability.
- Texas Tech asks your primary mental health provider to name the task the dog is trained to do.
- Texas law protects trained assistance dogs in public places.
Because you live in Lubbock, whichever letter you receive is signed by a clinician licensed in Texas, and its page-one QR code opens the letter's record on our site.
Request Your Lubbock ESA or PSD Letter
The screening is free of charge, and once a clinician licensed in Texas supports your request, you will find the signed letter in your account.
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