A licensed signature
The South Carolina-licensed clinician you met signs and lists the license, which a landlord can verify.
Renting near Timrod Park, living in West Florence or studying at FMU? The screening is free, the plan is your choice, and the evaluation happens on a video call with a South Carolina-licensed clinician. If the clinician agrees, a signed letter for your landlord lands in your account.
| 1 | Describe the weeks that weigh on youAnswer questions about your symptoms, the animal that helps and the place you rent, from a duplex off Palmetto Street to a unit near FMU. |
|---|---|
| 2 | Checkout first, then the video visitCheckout comes before the visit; the clinician holding a South Carolina license then evaluates you on video and decides what fits. |
| 3 | Read the decision onlineIf the clinician signs, the letter is posted to your account; if not, the reasons are spelled out, and our refund policy opens up for you. |
The form costs nothing to complete, and a plan only comes into it once an evaluation seems worthwhile.
Open the Florence QuestionsPricing
Compare the current evaluation fees, read live from our checkout. Answering Florence's screening is free of charge. You pay for the plan you pick before the video visit, and if no letter can be supported, you may request a refund within 30 days. Questions? Read our FAQ page or contact us.
Clinical review for one emotional support animal and a South Carolina housing letter.
$149.00/ one-time
One evaluation covering the support provided by each of your animals in a South Carolina home.
$159.00/ one-time
A psychiatric service dog evaluation with a clinician licensed in South Carolina.
$199.00/ one-time
Compare the combined letter and document options.
An ESA letter and certificate together in one document package.
$199.00/ one-time
A PSD letter, certificate and ID card in one package.
$225.00/ one-time
Need help choosing? Take the free screening first or compare every plan. Documentation depends on clinical approval; optional certificates and cards do not establish access rights.
Plenty of Florence rentals keep a no-pet policy, so a Florence ESA letter has to answer a landlord's questions on its face.
The South Carolina-licensed clinician you met signs and lists the license, which a landlord can verify.
It describes why your emotional support animal matters for your disability at home; a trained dog gets a psychiatric service dog letter instead.
The City of Florence owns and operates the Jayne Boswell Animal Shelter, and the Florence Area Humane Society recruits its volunteers.
Open to visitors Tuesday through Saturday from noon until 5 p.m.; Sunday and Monday it stays closed. City shelter page
The Pee Dee Regional Transportation Authority runs the buses out of Florence, and its published rider rules leave animals out.

PDRTA: 313 S Stadium Rd, (843) 665-2227. PDRTA How to Ride
FMU routes disability accommodations through its Office of Counseling and Testing, so that is where an animal request begins.
The 2024-25 catalog asks students who need an accommodation to contact the office at 843-661-1840 at least 10 days before classes start.
The office decides what documentation it needs; an ESA letter from a South Carolina-licensed clinician who evaluated you may be part of it.
We did not find a published FMU animal policy, so ask the office how an emotional support animal in campus housing is reviewed.

For residents who qualify by income: (843) 413-9500 or (877) 238-3418; open until 7 p.m. on Tuesdays. SCLS locations
843-317-4073, Monday to Friday, with Tuesday evening appointments from 5 p.m. to 7 p.m. BHDD Florence clinic
Complaints are taken for 180 days after the incident; its office number is (803) 737-7800. SCHAC
Text or call 988 day or night; the Office of Mental Health's mobile call center is reachable at 1-833-364-2274.

Every one of these is a South Carolina address, so the same video evaluation applies; Darlington sits in its own county, with its own animal offices.
City animal control, now part of the Florence Police Department's Codes Enforcement Division, at (843) 665-3191. Outside the city, Florence County Animal Control answers at (843) 665-3053, or (843) 669-3911 after hours.
Tuesday through Saturday, noon to 5 p.m., at 1434 S. McCurdy Road; it does not open to the public on Sunday or Monday. The shelter's line is (843) 629-5456.
Its How to Ride rules do not mention animals at all. Federal transit rules let trained service animals ride, so call PDRTA at (843) 665-2227 before you board with an emotional support animal.
By contacting the Office of Counseling and Testing at 843-661-1840, which the university catalog asks students to do at least 10 days before the semester begins. Ask that office how an animal in campus housing is handled.
125 East Cheves Street, phone 843-317-4073, open Monday to Friday 8:30 a.m. to 5 p.m. with evening appointments on Tuesdays. After hours, a mobile call center answers at 1-833-364-2274.
South Carolina Legal Services works from 320 South Coit St for residents who qualify by income: (843) 413-9500 or toll-free (877) 238-3418, and on Tuesdays it stays open until 7 p.m.
Yes. Any South Carolina address goes through the same video evaluation with a clinician licensed in the state; only the local offices listed here would differ.
The signing clinician's name and South Carolina license, which can be looked up with the state licensing board, plus the letter's date and its reference number on our verification page.
What this page says about Florence comes from city, county and transit sources, Francis Marion University, BHDD, the legal aid office list and the state Human Affairs Commission, rechecked and current as of October 2026. Think of it as a local guide, not legal advice on any one lease. Screening does not guarantee a letter; that decision is the evaluating clinician's to make. When a detail matters, ask the office that set it, and for support at any hour, 988 takes calls and texts.
Nothing is charged for the screening. A South Carolina-licensed clinician meets you by video, and a supported letter lands in your account.