Telehealth for the Hoosier State

Indiana ESA Letters From Clinicians Licensed in Indiana

A mental health clinician licensed in Indiana reviews your evaluation in private. If the evaluation backs your request, that Indiana clinician signs your ESA or psychiatric service dog letter, ready to show a landlord in Indianapolis, Fort Wayne, Evansville, South Bend or any town in between.

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How to Get an ESA Letter in Indiana, One Step at a Time

Every Indiana renter starts the same way: a short online screening, then a review by a clinician who holds an Indiana license.

Answer the Indiana screening

A short online questionnaire about your daily symptoms, the animal that helps you and your Indiana rental.

An Indiana clinician reviews it

A clinician licensed in Indiana reads what you wrote and arranges a secure video visit when your case calls for one.

Hear the clinician's decision

A supported letter reaches you signed, as a digital document, with the plan you chose. If none is supported, you are told, and our refund policy applies to a plan bought first.

Begin in a few minutes

Start the Indiana Screening
  • Indiana-licensed review
  • Secure video if your case needs it
  • No screening fee

Pricing

Transparent, One-Time Pricing for Indiana Letters

Compare the current evaluation fees, read live from our checkout. Indiana residents are screened free. Choose a plan before your evaluation or after a clinician licensed in Indiana supports a letter; a plan bought first is refunded in full if you do not qualify and ask within 30 days of purchase. Questions? Read our FAQ page or contact us.

ESA Housing Letter For One Pet

Clinical review for one emotional support animal and an Indiana housing letter.

$149.00/ one-time

  • ESA Documentation
  • Licensed Professional Review
  • 24-48 Hour Processing
  • Valid for 1 Year
  • Digital Copy
  • Renewal Reminders
  • Email Support
  • 24-48 Hour
Get ESA Letter
Most Popular

ESA Housing Letter For Multiple Pets

One evaluation covering the support provided by each of your animals in an Indiana home.

$159.00/ one-time

  • ESA Letter For Multiple Pets
  • All Pets Included in One Letter
  • 24-48 Hour Processing
  • Valid for 1 Year
  • Digital Copy
  • Priority Phone & Email Support
  • Renewal Reminders
  • Save $99!
  • 24-48 Hour
Get Multiple-Pet Letter

PSA Letter

A psychiatric service dog evaluation with a clinician licensed in Indiana.

$199.00/ one-time

  • PSD Documentation
  • Licensed Professional Review
  • 24-48 Hour Processing
  • Valid for 1 Year
  • Digital Copy
  • Renewal Reminders
  • Priority Phone & Email Support
  • 24-48 Hour
Get PSD Letter

Bundle Packages

Compare the combined letter and document options.

Bundle

ESA Letter + Certificate Bundle

An ESA letter and certificate together in one document package.

$199.00/ one-time

  • ESA Documentation
  • ESA Certificate
  • Licensed Professional Review
  • 24-48 Hour Processing
  • Digital Copies
  • Priority Phone & Email Support
  • 24-48 Hour
Get ESA Bundle
Letter + Certificate + ID

PSD Letter + Certificate + ID Card

A PSD letter, certificate and ID card in one package.

$225.00/ one-time

  • PSD Documentation
  • PSD Certificate
  • PSD ID Card
  • Licensed Professional Review
  • 24-48 Hour Processing
  • Digital Copies Only
  • Priority Phone & Email Support
  • 24-48 Hour
Get PSD Bundle
Clinical review Secure payment Digital documents One-time plan fee

Need help choosing? Take the free screening first or compare every plan. Documentation depends on clinical approval; optional certificates and cards do not establish access rights.


Why Hoosiers Choose American Service Animals

Indiana ESA Letters With a Real Clinical Review

From Hammond to Jeffersonville, these four points hold for every Indiana letter.

Four promises at the Crossroads of America

Indiana's state motto. Wherever you live in the state, the same four points apply.

Signed by an Indiana clinician

The clinician who evaluated you signs your letter, and it carries that clinician's license details.

No approval without review

A clinician reads your answers before deciding, with a video visit when the evaluation needs one.

Written as housing documentation

The kind of reliable documentation the Indiana Civil Rights Commission says a housing provider may request when a need is not obvious.

Full refund after a no

The screening itself is free. Bought a plan ahead of the evaluation and got no letter? Ask within 30 days of purchase and our refund policy returns all of it.


Indiana Civil Rights Commission guidance

Indiana Emotional Support Animal Laws for Renters

Indiana handles an ESA request as a reasonable accommodation. These are the Indiana sources a landlord's answer has to fit.

A bronze statue before the stone facade of the Indiana Statehouse in Indianapolis, with a gold eagle and a U.S. flag above its columns
Photo: Tristan Loper, CC BY-SA 2.0
910 IAC 2-3-5

Changes to rules and policies

Under Indiana's fair housing rule, a landlord breaks the law by refusing a reasonable change to its rules, policies, practices or services when a disabled tenant may need that change to use and enjoy a home, common areas included. The rule's own example: a no-pets building may not turn away a blind applicant's dog guide.

IC 22-9-6

Equal access to rental housing

People with disabilities are entitled to full and equal access to housing offered for rent or lease in Indiana, and a landlord may not refuse a tenant because of a guide dog that helps with a disability (sections 3 and 5).

ICRC assistance animal page

ESAs can count as assistance animals

The Commission says emotional support animals, which need no task training, may still qualify as assistance animals under fair housing laws, and that the duty can apply despite a no-pets policy, breed restrictions, or pet deposits and fees.

A May 22, 2026 HUD memo scaled back federal enforcement in cases about untrained emotional support animals. The Indiana Civil Rights Commission's guidance, as read in October 2026, still treats ESAs as possible assistance animals under Indiana civil rights law.


Documentation and denials

What an Indiana Landlord May Ask For

From the Commission's reasonable accommodation guidance. You can ask at any time: when applying, after moving in, or when a need arises, and no legal wording is needed.

If your need is not apparent, the landlord can request

  • reliable proof of a disability, and
  • proof that the accommodation you asked for relates to it.

It may come from a licensed health care professional or another reliable source familiar with your disability-related needs.

A landlord generally may not require

  • detailed medical records,
  • disclosure of a specific diagnosis, or
  • unnecessary or excessive documentation.

A family member, caregiver or other representative may also make the request for you.

The limited grounds for saying no

  • The animal would endanger other people's health or safety (a direct threat)
  • The animal would cause significant property damage
  • The request would create an undue financial or administrative burden
  • It would fundamentally alter the housing provider's services

The Commission adds that each request must be evaluated case by case.


Deposit refunds in Indiana

Getting an Indiana Security Deposit Back

How Indiana's deposit rules work, as Indiana Legal Services explains them.

45days to answer

After the lease ends and you move out, or sooner if your lease says so, the landlord must return the deposit or list the deductions and send the rest. The clock starts once the landlord has your mailing address in writing.

What it may cover

Only unpaid rent, damage beyond normal wear and tear, and unpaid utility bills you were required to pay. Lease terms allowing other deductions may not be valid.

A missed deadline

You can sue for the full deposit plus attorney's fees in small claims court where the rental is, and the law then assumes there was no damage apart from unpaid rent.

On moving day

Send your new address in writing, by certified mail or hand delivery if you can, keep a dated copy, photograph the rooms, ask for a walk-through and return the keys.


Stores, restaurants, hotels and transit

Service Animals in Indiana Public Places

The Commission's public places guidance for businesses that serve the public.

The Soldiers' and Sailors' Monument on Monument Circle in downtown Indianapolis, Indiana, ringed by office towers and a hotel under a blue sky
Photo: Deb Nystrom, CC BY 2.0

The two questions staff may ask

  1. Is the dog a service animal required because of a disability?
  2. What task or work has the dog been trained to perform?

What a business may not do

  • Ask for documentation or certification
  • Require a vest or ID tag
  • Ask about the disability
  • Charge extra fees

A dog can be asked to leave only if it is out of control while the handler fails to act, or if it poses a direct threat to others; the person should still be offered the goods or services without it.

These rights cover dogs trained for disability tasks. An emotional support animal needs no such training, so its protection lies in housing.


Filing with the ICRC

Filing an Indiana Housing Discrimination Complaint

Filing is free, and the Commission takes housing complaints for one year after the act.

  1. InquiryYou tell the Commission who was involved, what happened, when and where, and the protected class.
  2. Initial reviewStaff check that the matter is within the Commission's jurisdiction.
  3. InvestigationThe complaint becomes formal once you sign a Charge of Discrimination; statements, records and interviews follow.
  4. Possible mediationA voluntary session with a neutral mediator can settle the dispute.
  5. DeterminationThe Commission decides whether there is reasonable cause to believe discrimination occurred.
  6. Next stepsSettlement talks, an administrative hearing or other proceedings, depending on the case.

Four ways to start

Online
Through the Commission's complaint portal, which can be translated into more than 100 languages.
Phone
317-232-2600
Mail
100 N. Senate Ave., Room N300, Indianapolis, IN 46204
In person
The same address, on the third floor of Indiana Government Center North, Monday to Friday, 8 a.m. to 5 p.m.
1 yearhousing complaints
180 daysjobs, schools, public places, credit

All 92 counties

Our Services in Indiana Cities and Counties

Our Indiana city guides, largest first, with each city's county and 2020 census count.

  1. 1IndianapolisMarion County887,642
  2. 2Fort WayneAllen County263,886
  3. 3EvansvilleVanderburgh County117,298
  4. 4South BendSt. Joseph County103,453
  5. 5CarmelHamilton County99,757
  6. 6FishersHamilton County98,977
  7. 7BloomingtonMonroe County79,168
  8. 8HammondLake County77,879

Also served: Lafayette, Noblesville, Gary, Muncie, Greenwood, Kokomo, Terre Haute, Anderson, Elkhart, Mishawaka, Columbus, Jeffersonville, Lawrence, Westfield, West Lafayette, Portage and every other Indiana city and town.

What We Provide Across Indiana

  • ESA housing letters for one or more animals
  • Psychiatric service dog letters after an evaluation
  • Video visits with Indiana-licensed clinicians when needed
  • Letter, certificate and ID card bundles

The service is the same in every county: the screening is online, and a clinician who holds an Indiana license handles your evaluation.

Read the Indiana guide

Population counts: 2020 U.S. census.

Tall dune grass on the sand at Mount Baldy in Indiana Dunes National Park, Indiana, with the blue water of Lake Michigan beyond
Photo: Indianadunes, CC BY-SA 4.0

Free help for Indiana renters

Free Legal and Disability Help in Indiana

If a landlord pushes back on your request, these Indiana organizations can help at no charge.

A nonprofit law firm and Indiana's largest provider of free civil legal help to eligible low-income people, with housing among its case areas.

Apply by phone Monday to Thursday, 10 a.m. to 2 p.m. Eastern, or online around the clock Monday to Friday.

A state agency whose mission is to uphold, promote and advance the rights of individuals with disabilities; its teams include civil rights.

Local line 317-722-5555, or use its online help form.

A private nonprofit fair housing organization, incorporated in 2011, primarily serving 24 central Indiana counties, Marion, Hamilton and Monroe among them.

Email info@fhcci.org.


Questions Hoosiers Ask About ESA Letters

Renting with an emotional support animal

How much does an ESA letter cost in Indiana?

Covering one emotional support animal, an Indiana housing letter costs $149. Screening comes first and is free. Paid for a plan before your evaluation, then a clinician licensed in Indiana found no basis for a letter? Ask within 30 days of purchase and our refund policy pays it all back.

Are emotional support animals protected in Indiana rentals?

They can be. The Indiana Civil Rights Commission says that under the Fair Housing Act and Indiana civil rights laws, housing providers may be required to allow assistance animals, including emotional support animals, as a reasonable accommodation, even where a property has a no-pets policy. Indiana's fair housing rule, 910 IAC 2-3-5, makes it unlawful to refuse a reasonable accommodation.

Do Indiana landlords get to collect pet fees for an ESA?

Not as a rule. The Indiana Civil Rights Commission says the accommodation duty may apply even where a property charges pet deposits or pet fees, because assistance animals are not pets. You remain responsible for making sure the animal does not cause damage or health and safety problems.

What can an Indiana landlord ask for when I request an ESA?

When the disability or the need for the animal is not obvious, reliable documentation showing a disability and showing that the request is connected to it, the Indiana Civil Rights Commission explains. It can come from a licensed health care professional or another reliable source who knows your needs. Detailed medical records, a specific diagnosis or excessive paperwork generally may not be required.

Deposits, public places and complaints

How long does an Indiana landlord have to return a security deposit?

Forty-five days after the lease ends and you move out, unless the lease sets a shorter deadline, Indiana Legal Services explains. The clock starts only once you give the landlord a mailing address in writing. A landlord who misses it can be sued for the full deposit plus attorney's fees.

Can my emotional support animal go into Indiana stores and restaurants?

Not with service animal rights. Under the Indiana Civil Rights Commission's definition, only a dog individually trained for tasks tied directly to a person's disability is a service animal; an emotional support animal comforts and needs no task training. Businesses must generally admit service animals; the housing rules are where an ESA may be protected.

Where do I file an Indiana housing discrimination complaint?

With the Indiana Civil Rights Commission: through its online complaint portal, by phone at 317-232-2600, by mail, or in person at 100 N. Senate Ave., Room N300, Indianapolis, IN 46204. Filing costs nothing.

What is the deadline for an Indiana housing complaint?

One year from when the discriminatory act occurred, the Indiana Civil Rights Commission says; employment, education, public accommodation and credit complaints have 180 days. The Commission can only investigate once you sign the complaint form.

General information for Indiana residents, current as of October 2026, and not legal advice. Indiana statutes, rules and agency practice can change, leases differ, and a free screening does not guarantee a letter. In a crisis, call or text 988, day or night. More reading: your ESA rights, ESA laws by state and about American Service Animals.

Start Your Indiana ESA Evaluation Today

Begin with the free screening, then let a clinician licensed in Indiana decide which letter, if any, fits you and your animal.

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