Book a confidential telehealth evaluation with a clinician licensed in Illinois. Instead of a registry or a certificate mill, you get real clinical documentation: an ESA or psychiatric service dog letter for Illinois landlords, condo boards and campus housing, provided the clinician supports one.
Three stops, the first one free
Under the Assistance Animal Integrity Act, ESA documentation should come from someone who provides care in good faith and truly knows your disability and your need for the animal. Screening costs nothing; once you buy a plan at checkout, an Illinois-licensed clinician reviews your answers, and if a letter cannot be supported, you get back what the plan cost under our refund policy.
An online intake about your symptoms, your animal's role and your Illinois home, completed on your own time.
After checkout, an Illinois-licensed clinician goes through your intake and speaks with you on video when needed.
A supported letter arrives digitally under your plan; with no letter, our refund policy returns the price of the plan.
Prices below come straight from our checkout. The Illinois screening costs nothing; a plan is bought at checkout before your evaluation, and if an Illinois-licensed clinician finds you do not qualify, our refund policy gives back the full amount. Questions? Read our FAQ page or contact us.
For Illinois renters with one emotional support animal
For Prairie State homes where more than one animal offers emotional support daily
For Illinois handlers whose dog has psychiatric task training
Letters supplied with a certificate or ID card
ESA letter bundled with a certificate
PSD letter, certificate and ID card together
From Chicago to Carbondale, here is what we promise about each Illinois letter, and how to confirm it without taking our word for it.
Every Illinois letter carries the name and license of the clinician who evaluated you.
Look the license up with the state's own tool in the section further down this page.
The clinician goes over your screening and holds a video visit whenever the evaluation needs one.
The clinician, not the screening form, decides whether a letter is supported, and the letter names that clinician.
A plan bought before the evaluation is paid back when the clinician cannot support a letter.
Read the terms in our refund policy before you buy.
The Assistance Animal Integrity Act has been in effect since January 1, 2020. Our Illinois ESA law guide walks through it.
That relationship can be with a physician or other medical professional, a mental health service provider, or a non-medical service agency or reliable third party in a position to know about your disability.
10(a)10(a)10(a)10(d)10(h)10(f)10(a)10(f)10(f)10(g)10(e)Certificates without an assessment: Section 5 says a therapeutic relationship does not include an entity that issues a certificate, license or similar document without a meaningful assessment of the disability or the need.
An undue financial and administrative burden, or a fundamental alteration of the housing provider's operations. 10(c)(1)
After an individualized assessment, reliable objective evidence of a direct threat or substantial damage to others' property that another accommodation cannot fix, or a pattern of uncontrolled behavior its handler has not corrected. 10(c)(2)
Housing and public places follow different rules, and the public-access rules are written for trained service animals.
The Assistance Animal Integrity Act works alongside the Illinois Human Rights Act and the federal Fair Housing Act, and it covers emotional support animals as well as service animals.
Section 15 adds that a housing provider is not liable for injuries caused by an assistance animal it permits as a reasonable accommodation. A housing charge goes to the Illinois Department of Human Rights within one year.
Section 48-8 of the Criminal Code protects entry for a person with a disability and a service animal, a dog or miniature horse trained to help with a disability, such as a guide, hearing, seizure alert, mobility, psychiatric or autism service animal. Knowingly denying that access is a Class C misdemeanor.
An emotional support animal without task training is not a service animal under the ADA. Other discrimination charges, outside housing, can reach the department up to two years after the event.
All 102 Illinois counties are covered when you book ESA letters or psychiatric service dog evaluations with us by telehealth, and ten cities also have a local guide.
Several of these cities reach into more than one county, so each county is named. Champaign, Cook, DuPage, Kane, Kendall, Lake, Ogle, Peoria, Sangamon, Will and Winnebago counties appear on the map, and every other Illinois county is served the same way: an online screening, then a telehealth visit with an Illinois-licensed clinician when appropriate.
Mental health clinicians are among the professionals licensed by IDFPR (Illinois Department of Financial and Professional Regulation), whose free License Look-Up covers them.
Approved as a primary source for verification by The Joint Commission, the National Committee for Quality Assurance and the American Osteopathic Association's accreditation program.
Maintained by the State of Illinois, with daily updates for a single license look-up.
A newly issued license can take up to 24 hours to appear.
At today's Illinois checkout, ESA housing documentation for a single pet costs $149. You screen free, buy the plan before your evaluation, and get the full amount back under our refund policy when an Illinois-licensed clinician does not support a letter.
No. Section 10(f) of the Assistance Animal Integrity Act bars a pet-related deposit, pet fee or related pet assessment, even when the building allows pets and charges other pet owners. You can still be billed for repairs of damage the animal causes, apart from reasonable wear and tear.
No. Section 10(g) says nothing in the Act requires documentation of a specific diagnosis. The letter must be in writing, come from someone with a therapeutic relationship with you, and describe your disability-related need for the animal.
A housing provider may ask you to use a standardized form, but it cannot deny your request because you skipped the form if your documentation meets Section 10(b).
Not as proof of a therapeutic relationship. The Act says that term does not include an entity that issues a certificate, license or similar document without a meaningful assessment of your disability or your need for the animal.
On two grounds only. The whole request can fail for an undue financial and administrative burden or a fundamental alteration of its operations; a specific animal can be refused after an individualized assessment finds reliable objective evidence of a direct threat or substantial damage to others' property that no other accommodation fixes, or a pattern of uncontrolled behavior its handler has not corrected.
File a housing discrimination charge with the Illinois Department of Human Rights within one year of the alleged harm. Filing is free, and you can submit the intake sheet in person in Chicago or Springfield, by mail or by email.
Illinois readers: what this page offers is background, current as of October 2026, which is no substitute for legal advice. Illinois statutes and agency procedures get updated. Screening does not guarantee a letter. Further background: ESA rights, the ESA rules of other states and who we are. Help is one call away: call or text 988 whenever you need it, day or night.
An Illinois-licensed clinician will weigh the role your animal plays and tell you which letter, ESA or PSD, it supports, if either.
