Questionnaire first
A brief online questionnaire about your mood, your animal's role and your California home.
A private online screening comes first, followed after checkout by a confidential telehealth evaluation with a California-licensed clinician. Registrations are never for sale here; when the evaluation supports one, you receive a genuine clinical letter that California landlords, HOAs and college housing offices can review.
First step free
Your answers on how you are doing, the animal at your side and your living situation reach a California-licensed clinician once you check out for a plan; the screening itself is free. With a dog, AB 468 also requires a client-provider relationship of 30 days or more before a letter, which is why an early start helps.
A brief online questionnaire about your mood, your animal's role and your California home.
The evaluation AB 468 requires, by a clinician licensed in California, with a video visit when it is appropriate.
A supported letter is delivered digitally (for a dog, after the 30-day mark); an unsupported request qualifies for our refund policy.
Figures shown come straight from our live checkout. Screening is free of charge; after you buy a plan at checkout, a California-licensed clinician evaluates you, and if you do not qualify, the full payment is refunded under our policy terms. Questions? Read our FAQ page or contact us.
For California renters with one emotional support animal
For California households where more than one animal gives emotional support
For Californians whose psychiatric service dog is trained for disability tasks
Letters packaged with a certificate or ID card
The ESA letter and certificate, packaged together
PSD letter, certificate and ID card together
From San Diego to Redding, our California letters, for emotional support animals as well as psychiatric service dogs, come from clinicians licensed in the state.
No letter leaves our hands without an evaluation by a clinician licensed in California.
For an emotional support dog, the letter is issued once the 30-day client relationship California requires is in place.
Your clinician studies each answer and sets up a video visit any time the evaluation needs one.
The screening is free. You pay for the plan before your evaluation, and if the clinician cannot support a letter, that payment comes back under our refund policy.
These conditions apply to documentation for an emotional support dog. Letters for a cat or another animal follow California's general fair housing rules instead.
The clinician must hold a valid, active license and list its number, effective date, jurisdiction and type in the documentation.
Licensure in the jurisdiction where the documentation is provided; California's boards treat that as the place the client is located.
At least 30 days of client-provider relationship before any documentation, with no set number of meetings in the law.
An evaluation of the individual about the need for an emotional support dog, not a form filled in at checkout.
A spoken or written notice that knowingly misrepresenting oneself as the owner or trainer of a guide, signal or service dog is a misdemeanor under Penal Code 365.7.
A practitioner who skips any condition can face discipline from their licensing board, as the Board of Psychology and the Board of Behavioral Sciences remind their licensees. Our California ESA law guide covers the rest of the statute.
What the state's civil rights agency says about no-pet rules, and the health rule every California dog owner shares.
Our ESA letters and psychiatric service dog evaluations are available by telehealth in all 58 California counties. Ten cities also have a local guide.
| City | County | Region | Local guide |
|---|---|---|---|
| San Francisco | San Francisco County | Bay Area | ESA and PSD letters in San Francisco |
| Oakland | Alameda County | Bay Area | ESA and PSD letters in Oakland |
| San Jose | Santa Clara County | Bay Area | ESA and PSD letters in San Jose |
| Sacramento | Sacramento County | Sacramento Valley | ESA and PSD letters in Sacramento |
| Fresno | Fresno County | San Joaquin Valley | ESA and PSD letters in Fresno |
| Bakersfield | Kern County | San Joaquin Valley | ESA and PSD letters in Bakersfield |
| Los Angeles | Los Angeles County | Southern California | ESA and PSD letters in Los Angeles |
| Long Beach | Los Angeles County | Southern California | ESA and PSD letters in Long Beach |
| Anaheim | Orange County | Southern California | ESA and PSD letters in Anaheim |
| San Diego | San Diego County | Southern California | ESA and PSD letters in San Diego |
Every one of the 58 counties gets the same service: the screening happens online, and a California-licensed clinician meets you by telehealth when appropriate.
If a California landlord pushes back on your animal, these nonprofits answer questions at no cost, while the Civil Rights Department takes formal complaints.
A nonprofit founded in 1978 that defends the rights of people with disabilities. Its intake form lists housing and animals among the topics it takes questions on. It cannot represent everyone who contacts it, and it does not take on evictions directly.
Free housing counseling and investigation of housing discrimination, with outreach and education.
1-800-477-5977
Fair housing counseling and investigations, from its office in San Rafael.
415-457-5025
At today's checkout, ESA housing documentation for one pet is $149. There is no fee for the screening; the plan is bought before your evaluation, and when a California-licensed clinician finds no basis for a letter, the full payment comes back to you under the refund policy.
At least 30 days. Under AB 468, documentation of a need for an emotional support dog can only follow a client-provider relationship lasting 30 days or longer; the law does not require a set number of sessions.
It must carry the practitioner's license number, the license's effective date, its jurisdiction and its type, and it must come from a practitioner who has clinically evaluated your need for the dog.
For an emotional support dog, the practitioner must be licensed where the documentation is provided, and California's licensing boards explain that as the client's location, so a client in California needs a California-licensed practitioner.
No. The Civil Rights Department says a reasonable accommodation request does not need to be in writing or use special words, as long as you explain that you need an exception because of a disability.
Outside employment cases, the Civil Rights Department asks for a complaint within one year of the date you were last harmed.
Written for Californians, this general guidance (current as of October 2026) is no substitute for legal advice. Statutes, agency guidance and local licensing rules may change. Screening does not guarantee a letter. Help is available around the clock: call or text 988. Further reading: ESA rights in brief, how other states handle ESAs, and our story.
Find out from a California-licensed clinician which letter, if any, fits your animal's role (ESA or psychiatric service dog) and when a dog letter can be written.