.refund-hero {
        background: linear-gradient(135deg, #0f1f7a 0%, #0056b3 100%);
        border-radius: 10px;
        padding: 3rem 2rem;
        margin-bottom: 2rem;
    }
    .refund-card {
        border: none;
        border-radius: 20px;
        box-shadow: 0 10px 40px rgba(0,0,0,0.1);
    }
    .form-control, .form-select {
        border-radius: 10px;
        padding: 0.875rem 1rem;
        border: 2px solid #e9ecef;
    }
    .form-control:focus, .form-select:focus {
        border-color: #0f1f7a;
        box-shadow: 0 0 0 0.2rem rgba(15, 31, 122, 0.15);
    }
    .policy-card {
        background: #f8f9fa;
        border-radius: 15px;
        padding: 1.5rem;
    }
    .policy-item {
        padding: 0.75rem 0;
        border-bottom: 1px solid #e9ecef;
    }
    .policy-item:last-child {
        border-bottom: none;
    }
    .status-badge {
        display: inline-flex;
        align-items: center;
        padding: 0.5rem 1rem;
        border-radius: 50px;
        font-weight: 600;
        font-size: 0.85rem;
    }
    .status-eligible {
        background: #d4edda;
        color: #155724;
    }
    .status-pending {
        background: #fff3cd;
        color: #856404;
    }
    .timeline {
        position: relative;
        padding-left: 30px;
    }
    .timeline::before {
        content: '';
        position: absolute;
        left: 10px;
        top: 0;
        bottom: 0;
        width: 2px;
        background: #e9ecef;
    }
    .timeline-item {
        position: relative;
        padding-bottom: 1.5rem;
    }
    .timeline-item::before {
        content: '';
        position: absolute;
        left: -24px;
        top: 5px;
        width: 12px;
        height: 12px;
        border-radius: 50%;
        background: #0f1f7a;
        border: 2px solid white;
        box-shadow: 0 0 0 2px #0f1f7a;
    }
    .timeline-item:last-child {
        padding-bottom: 0;
    }